Book an appointment
Let’s take on this journey together
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Initial phone consultation: $45.00/ 15 minute session
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Individual Therapy: $ 150.00/ 50 minute session
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Psychotherapy: (In-network insurance)/ 50 minute session
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Couples Therapy: $215.00/ 90 minute session
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Insurance Accepted
Roamers Therapy LLC is preferred provider for United Health (Optum Behavioral Health), Aetna PPO, Cigna PPO, BCBS-PPO, or Blue Choice PPO. We are happy to help you understand your in-network and out-of-network benefits for a particular plan.
Roamers Therapy is currently accepting/ in-network with:
Optum
United Health Care
Aetna
Cigna
Blue Cross Blue Shield -PPO
Blue Choice – PPO
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Out of network provider
If you do not have United Health/ Optum, Aetna, Cigna, BCBS-PPO, or Blue Choice-PPO then Roamers Therapy is a private practice that is considered an out-of-network provider. This means that you will pay for sessions and seek potential reimbursement from your insurance that are available through out-of-network benefits.
Depending on your plan you may receive full, partial, or no reimbursement, so we recommend you contact your insurance about your plan, prior to booking a session. When you contact your insurance company you would ask your insurance company what are your out-of-network benefits for out-patient behavioral or mental health.
Roamers Therapy as a courtesy will be able provide you a super-bill (receipt) to assist you with getting reimbursement from your insurance.
Also, you can always use a Flexible Spending Account or Health Savings Account!
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Payment Information
You will be responsible for your co-pay, coinsurance, and any unmet deductible. At times, your insurance may deny coverage. When this occurs, you are responsible for paying any unpaid balance in full.
If you are not a member with United Health care/ Optum, Aetna, Cigna, BCBS-PPO, or Blue Choice PPO you will be responsible for full fee at the time of service.
Insurance Claims Denial
When reasonable attempts have been made from Roamers Therapy with your insurance company and it has not been successful, we will discuss this with you. If your plan presents with contention to pay for rendered services, we will ask for your assistance in resolving this matter by:
- Calling your insurance company directly and asking that the claim in question be paid immediately; and
- Asking your employer’s human resources staff to intervene.
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Appointment Reservation
All appointments must be held with a valid credit card at the time of booking. A credit card hold transaction maybe made on your credit card to reserve the appointment time. Your credit card information is stored with full encryption utilizing Square platform.
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Missed Appointment Policy
Roamers Therapy LLC ensures that when time and effort has been put into scheduling and seeking mental health services, that individuals are guaranteed quality services. Roamers Therapy hold a non-refundable and missed appointment policy.
Once you have booked a session fees are 100% non-refundable, but may be re-scheduled if an unavoidable/emergency-based scheduling conflict has come up. If you need to cancel, a missed-appointment fee will be automatically charged of up to $150 an hour. If you are unable to make it please contact Roamers Therapy via e-mail to discuss fees due.
Missed Appointment hourly rate: $150.00 / hr
Any missed appointments will be deducted from your payment method on file. Please note that insurance does not cover missed appointment fees.
It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or weather that requires you or us to have to cancel or be closed during regular business hours, we will reschedule your existing appointment and no charges will apply.
Roamers Therapy missed-appointment policy gives us time to inform our new clients of any availability, as well as preventing waitlist, thus better serving everyone. Thank you for viewing and supporting our missed-appointment and rescheduling policy criteria!
