Virtual Offices

During COVID-19, all sessions will be scheduled online until further notice.

Click the name or photo of your psychotherapist below to access their virtual office.

How to access your client portal?

If you need to update your payment method or personal information, including the intake documents, please log in to your client portal by clicking the following Simple Practice logo or the link below it:

https://roamerstherapy.clientsecure.me

When you open the page, click the “I’m an Existing Client” button and enter your email address. You will receive an email that will log you in to the portal.

How to access the Spruce secure app?

Your clinician may also want to communicate with you via the Spruce secure application. To access Spruce, click the following logo or the link below it:

https://spruce.care/3126673884

Once you create a client account through Spruce, you can log in both via the phone application or the web application through your desktop browser at https://app.sprucehealth.com/login. Your clinician may conduct the virtual sessions through the Spruce app instead of the standard Doxy platform if they need to.

How to check-in to the virtual office?

The virtual office links above open a new window for the Doxy application. You will first need to enter your name and then click the Check In button.

Once you check-in, you will be asked to give permission for your camera and microphone access. Click the Give access to camera and mic button.

You will be prompted with another permission dialog. Click Allow. Depending on the device (phone, laptop, tablet) and the browser (safari, chrome) you use, you may be prompted with slightly different versions of this window.

That is it! You are checked-in. If your psychotherapist is online, you should see their last name as shown below.

At this point, you should just wait your psychotherapist to start the session. Once they do so, a video conference will start automatically. You do not need to do anything else.